Order Management

MARCC processes each and every wireless order for our clients.  Rather than having to reach out to the multiple vendors that your corporation utilizes, MARCC provides a one stop shop!  Our knowledgeable Order Management team processes:

  • New Devices
  • Replacement Devices
  • Service Requests
  • Cancellations
  • Suspensions
  • Transfer of Liabilities
  • Ports
Each order proceeds through the procurement process in which the customer can view the detailed progress on-line at all times.

Along with the order management comes our sophisticated inventory management service which tracks wireless assets down to the individual level by accurately assigning electronic serial numbers, phone numbers and upgrade dates to an employee name.  This provides quick and easy access for redistribution of devices as well as disconnecting or suspending unused numbers.

 
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